Shipping Policy
At Brandy’s Southern Sensual Finds, we’re committed to getting your cozy favorites to you as quickly and smoothly as possible. ✨
Processing Time
Orders are typically processed within 2–5 business days. During high-volume periods, processing times may be slightly longer.
Shipping Time
Shipping times vary depending on the product and supplier location. Most orders arrive within 7–21 business days.
Tracking Information
Once your order ships, tracking information will be sent to the email provided at checkout.
Delays
Please note that occasional shipping delays may occur due to carrier issues, holidays, weather conditions, or high order volume.
Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us and we will do our best to assist you.
Return & Refund Policy
We want you to love your purchase from Brandy’s Southern Sensual Finds 💕
Returns
Due to the nature of our products and suppliers, returns may not be accepted on all items. Please contact us within 7 days of delivery if you experience an issue with your order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please email us with:
your order number
photos of the item
a description of the issue
We’ll work quickly to make it right.
Non-Returnable Items
For hygiene and safety reasons, certain personal care, beauty, or wellness products may be non-returnable.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
Questions about your order?
📧 southern.sensual.solutions@gmail.
